minda rakyat
Menjana kemenangan BA dalam tahun 2004

Immigration Buys A Hotel

The director-general of immigration, Dato' Aseh Che Mat, decides his department, as the "fourth revenue generating department", is in need of a hotel in Port Dickson.  Not for what hotels are for, but to turn it into a training centre. How much would the hotel cost?  You would know of it on a
need-to-know basis.  Training centres, you understand, must be in places people go for holidays.  And Port Dickson is as good a travel destination as any.  With the department collecting RM1,000 million a year, how could it not have a training centre worth its name?  Was Parliament consulted?
Does it matter?  Is it provided for in the estimates?  Does it matter?  Would this training centre improve service to the public?  Does it matter?  Why then does the immigration department need a hotel-converted-into-a-training centre? Because it is the fourth revenue generating centre?

But Dato' Aseh is true to form.  He would make a good cabinet minister from Bolehland.  He talks rubbish.  He does not think through his ideas.  He says it because the newspapers would tell readers what great plans the immigration department has for the people.  He says it deals with 3.5 million people each month, roughly one is six of the population, man woman and child.  This seems excessive, even taking foreign visitors into account.  Never mind, the immigration wants a hotel, the reasons why it needs it should not be questioned.  The important question is unanswered:  Does the immigration department need a training centre in Port Dickson?  If it does, why is not built into the immigration department offices itself throughout the country, instead of concentrating it in one area, as it now plans?  What is wrong with hiring existing training centres as and when required, instead of maintaining a white elephant.

The huge crowds at immigration offices throughout the country has more to do with staff inefficiency and rules that can be changed at will so that one who has business with the department must come early and spend about a whole morning there for what he came for.  The staff has this view that we are there at their convenience.  There is no sense of purpose or urgency in what they do.  In this, they are no better than staff in government departments elsewhere.  If a
department earning a billion ringgit a year needs a training, should not that be for all departments as a whole, if the aim is to increase efficiency.  In any case, is he saying he has horribly untraining staff?

More than training centres, the immigration needs a sense of purpose.  It exists now to make the public wish it never had anything to do it.  Once, it required the public to queue up as early as 4 am to get a number, severely restricted, so that one had to come, as I had to, two or three times before one was obtained.  Sure enough, short cuts were taken.  Suddenly, newly arrived people got the numbers those queueing up for hours could not.  When this was reported, I was waved aside though, to prove it had something to hide, I was attended to immediately.

What is this training centre going to do?  How to make life for those who deal with it difficult, or an extension of the leisure they indulge in at work?  Not only Dato' Aseh but the home minister himself must explain why, in these times of hardship and lack of funds, the immigration department goes into the hotel business.  Hotel business? Yes, the rooms would have to be kept in shape for those
attending.  If one is needed, would it not have been cheaper in the long run to hire it as and when required?  But how could the fourth largest revenue earner go and not have its own training centre?

M.G.G. Pillai
pillai@mgg.pc.my

 

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